Inetmedia SolutionsWe want you to feel confident subscribing to Inetmedia Solutions. This policy explains how cancellations and refunds work for our monthly plans.
Cancelling your plan
- You can cancel at any time. There are no long-term contracts or cancellation fees.
- To cancel, email kiersten@inetmediasolutions.com or call (631) 413-7526 from the contact details on your account.
- Cancel at least 2 business days before your next billing date to avoid being charged for the next month.
- After you cancel, your plan stays active and we keep delivering services until the end of the billing period you already paid for. You will not be charged again.
Refunds
| Situation | Refund |
|---|---|
| You cancel within 7 days of your first payment and we have not yet started work | Full refund |
| You cancel within 7 days of your first payment and work has started | Refund of the unused portion, minus work already delivered |
| Renewal payments (month 2 onward) | Not refundable; service continues to the end of the paid month |
| Billing error or duplicate charge | Full refund of the incorrect amount |
| Advertising spend paid to Google, Meta or other platforms | Not refundable by us (paid directly to the platform) |
How to request a refund
Email kiersten@inetmediasolutions.com with your name, business name and the date of the charge. We respond within 2 business days. Approved refunds go back to the original payment method within 5–10 business days, depending on your bank.
Questions or disputes
If you are unhappy with our services or see a charge you don't recognize, please contact us first at kiersten@inetmediasolutions.com or (631) 413-7526. We will work with you to resolve it quickly.